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If first two methods did not solve your problem, next step will include updating sound drivers.
Wait few seconds and then Enable your sound card. Right click on sound card and click Disable. Expand Sound, video and game controllers. You can try this method in Windows Vista, Windows 7, Windows 8, Windows 8.1 and Windows 10. One of the first steps when you have problem with your hardware device on your computer or notebook is to disable your device, and after than enable, again. If they are working without any problems, continue troubleshooting sound problem from Method 2. If they are not working good, change your speakers and headphones. If you do not have another computer or notebook you can test speakers or headphones on your smartphone. To be sure that your speakers or headphones are not faulty, we are recommending you to check are they working on another computer or notebook.
Method 1: Test speakers or headphones on another machine We will show you how to solve problem with audio device using eight methods we prepared for you. There are few reasons why this problem occurred, including faulty speakers or headphones, audio card is disabled in BIOS or Windows, audio driver is not up to dated and others. Unfortunately, red X is still on your speakers, because there are some problems with your audio device. Sometimes when you plug your speakers or headphones in audio 3.5” jack, you expect that red X will disappear.